Claims Consultant

IAG - Insurance Australia Group

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  • Date Posted:

    4/25/2025

  • Remote Work Level:

    Hybrid Remote

  • Location:

    Hybrid Remote in Sydney, NSW, Australia australia.png

  • Job Type:

    Employee

  • Job Schedule:

    Full-Time

  • Career Level:

    Experienced

  • Travel Required:

    No specification

  • Education Level:

    We're sorry, the employer did not include education information for this job.

  • Salary:

    We're sorry, the employer did not include salary information for this job.

  • Categories:

    Customer Service,  Insurance,  Legal

  • Benefits:

    Parental Leave, Paid Holidays, Paid Time Off

About the Role

Title: Claims Consultant - CTP

Location: Sydney Australia

Job Description:

Make a difference as a Claims Consultant- CTP. Join the largest insurance group in Australia and New Zealand

Your Role

Be part of a growing business! We're looking for multiple Claims Specialists - CTP to join our high-energy team based out of Gadigal Country (Darling Park 2, Sydney)

What We're Looking For:

  • Passion for customer service
  • Resilience and empathy
  • High-level communication skills
  • Ability to Multitask and work in a fast past environment

You'll manage a portfolio of claims for customers who have sustained a physical or psychological injury because of a motor accident.

You'll be required to work Monday to Friday 8:30am- 5pm, This role offers great flexibility, with a requirement to work from the office at least one day per week. You'll be provided with an excellent training program and a clear career progression path.

On Offer

Joining IAG you'll have access to:

  • Boosted superannuation with 13% as standard
  • Up to 50% off personal insurance, including home and motor insurance
  • 5 myLeave days per year on top of annual leave
  • Work from home and many more flexibility options with myFlex
  • Industry-leading 20 weeks paid parental leave available from the day you start
  • Compassionate leave including Sorry Business, early pregnancy loss and extended family bereavement
  • Inclusive leave such as public holiday swap and gender affirmation leave

About You

  • Allied Health or legal background is preferable
  • Experience in dealing with customers, problem solve and diffusing conflict
  • Good attention to detail and ability to analyse various sources of information
  • The ability to multitask and prioritise conflicting tasks effectively
  • Computer skills, including an ability to troubleshoot

About Us

IAG is part/We're part of the largest general insurance group in Australia and New Zealand. Together our family of brands turns the IAG purpose of making your world a safer place into action by helping, supporting ambitions and making insurance accessible.

As part of IAG you'll enjoy a world of career opportunities, a purpose-led place focused on creating connection and belonging, and where you can create meaningful impact every day. We celebrate all viewpoints shaped by life experiences and culture, and are guided by the knowledge and voice of Aboriginal and Torres Strait Islander peoples, businesses, and communities. We collaborate on Indigenous-led solutions that enable growth and create meaningful change for our customers and employees.

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