Director, Clinical Services

Title: Director, Clinical Services

Location: Saint Peters United States

Full time

Job Description:

Posting Date

04/23/2025

300 First Executive AveSte A, St Peters, Missouri, 63376-1655, United States of America

Here's what you can expect as a Director of Clinical Services at DaVita:

The Director, Clinical Services functions as the division's clinical lead responsible for clinical support, including quality, education, safety and nursing services. Responsible for the implementation of programs to improve patient quality outcomes by providing training, education, project management and support for the clinical teammates within assigned division.

This is a hybrid role.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Please note the following duties and responsibilities generally reflect the expectations of this position but are not intended to be all-inclusive.

• Partner with teammates across modalities to impact clinical outcomes and drive positive Quality Index trends within the division; including data collection and reporting as requested to support clinical and operational strategy.
• Provides oversight of the audit process(s) to ensure regulatory compliance and consistency in approach, including assisting in developing proactive action plans and strategies for addressing deficiencies and ensuring the proper documentation is submitted when required to regulatory agencies
• Ensures Right Person/Right Attitude/Right Job (RPRARJ) within Clinical Services Specialists, (including specialized roles) and Clinical trainers; this includes, providing coaching and leadership for effective performance.
• Participates in the divisional operations review process and provides reports with analysis as requested to assist in developing a collaborative and unified team.
• Develops and conducts educational programs to keep teammates up-to-date on DaVita policies, new laws and regulations impacting work, and other information necessary to maintain teammates' knowledge of department processes and goals.
• Promote collaboration between the Clinical Services, Operations and Home teams.
• Travel: ~50% domestic travel

MINIMUM QUALIFICATIONS

• Bachelor's degree in nursing required, Masters preferred
• Minimum 5-10 years (8 yrs. Preferred) Nephrology Experience
• Minimum of three (3) years' management and/or administrative experience; healthcare management experience preferred
• Acute care experience
• Experience managing remote teammates
• Minimum of two (2) years' project management and/or project implementation experience
• Minimum of one (1) year experience in commercial insurance plans and benefits (PPO, HMO, POS, EPO, Indemnity) as well as government insurance programs (Medicare, Medicaid)
• Intermediate computer skills and proficiency in MS Excel, Word, PowerPoint, and Outlook

CERTIFICATES, LICENSES, AND REGISTRATIONS

• Required: Current RN license in state of practice required with no Board of Nursing disciplinary actions
• Preferred: CPR & ANNA certification

At DaVita, we strive to be a community first and a company second. We want all teammates to experience DaVita as "a place where I belong." Our goal is to embed belonging into everything we do in our Village, so that it becomes part of who we are. We are proud to be an equal opportunity workplace and an affirmative action employer. As such, individuals are recruited, hired, assigned and promoted without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, protected veteran status, or any other protected characteristic.

This position will be open for a minimum of three days.

Salary/ Wage Range

Compensation for the role will depend on a number of factors, including a candidate's qualifications, skills, competencies and experience. DaVita offers a competitive total rewards package, which includes a 401k match, healthcare coverage and a broad range of other benefits. Learn more at https://careers.davita.com/benefits

Colorado Residents: Please do not respond to any questions in this initial application that may seek age-identifying information such as age, date of birth, or dates of school attendance or graduation. You may also redact this information from any materials you submit during the application process. You will not be penalized for redacting or removing this information.