Follow Up Representative

Prisma Health

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  • Date Posted:

    4/25/2025

  • Remote Work Level:

    100% Remote

  • Location:

    Remote in Columbia, SC

  • Job Type:

    Employee

  • Job Schedule:

    Full-Time

  • Career Level:

    Entry-Level

  • Travel Required:

    No specification

  • Education Level:

    We're sorry, the employer did not include education information for this job.

  • Salary:

    We're sorry, the employer did not include salary information for this job.

  • Categories:

    Accounting,  Administrative,  Virtual Assistant,  Bookkeeping

About the Role

Title: PB-AR Follow Up Representative, FT, Days

Location: Columbia, South CarolinaUnited States

 Job Id: R1112647 

 Category: Administrative and Clerical 

 Full time

Job Description:

Inspire health. Serve with compassion. Be the difference.

Job Summary

Posts payments and adjustments to invoices.

This is a remote position.

Essential Functions

  • All team members are expected to be knowledgeable and compliant with Prisma Health's values: Inspire health. Serve with compassion. Be the difference.

  • Receives and follows up on incoming correspondence and telephone inquiries regarding information for payment

  • Clears edits, contacts payers and submits claims via electronic or paper claim submission according to governmental regulations, agency policies, Prisma Health guidelines and timeliness standards

  • Reviews patient accounts transaction history to ensure full understanding of next steps. Documents work activity on the patient accounts according to departmental guidelines

  • Works and monitors electronic work queues daily resolving any outstanding accounts according to departmental guidelines

  • Ensures all work is compliant with privacy, HIPAA, and regulatory requirements

  • Performs other duties as assigned.

Supervisory/Management Responsibilities

  • This is a non-management job that will report to a supervisor, manager, director or executive.

Minimum Requirements

  • Education - High School diploma or equivalent OR post-high school diploma/highest degree earned

  • Experience - Two (2) years billing, bookkeeping, accounting experience

In Lieu Of

  • NA

Required Certifications, Registrations, Licenses

  • NA

Knowledge, Skills and Abilities

  • Knowledgeable of the job functions required for a Cash Posting Representative, Claims Clearinghouse Representative and a Correspondence Representative.

  • Attends required training as appropriate

Work Shift

Day (United States of America)

Location

Corporate

Facility

7001 Corporate

Share your talent with us! Our vision is simple: to transform healthcare for the benefits of the communities we serve. The transformation of healthcare requires talented individuals in every role here at Prisma Health.

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