Global Channel Operations Specialist

Global Channel Operations Specialist

Remote

Full time

United States

Description

Keeper is hiring a driven Channel Operations Specialist to join the Keeper Channel Sales team. This is a 100% remote position from select locations with an opportunity to work a hybrid schedule for candidates based in the Chicago, IL metro area.

Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations, globally. Keeper is published in 21 languages and is sold in over 120 countries. Join one of the fastest-growing cybersecurity companies and be responsible for ensuring seamless operations for our global channel sales teams.

About Keeper

Keeper Security is transforming cybersecurity for people and organizations around the world. Keeper’s affordable and easy-to-use solutions are built on a foundation of zero-trust and zero-knowledge security to protect every user on every device. Our award-winning, zero-trust, privileged access management platform deploys in minutes and seamlessly integrates with any tech stack and identity application to provide visibility, security, control, reporting and compliance across an entire enterprise. Trusted by millions of individuals and thousands of organizations, Keeper is an innovator of best-in-class password management, secrets management, privileged access, secure remote access and encrypted messaging. Learn more at KeeperSecurity.com.

About the Role

The Global Channel Operations Specialist will work alongside the Keeper Security Channels team in supporting the on-boarding, training and pre-sales efforts involving value-added resellers and distributors. You will be responsible for communicating the value proposition and features of Keeper to partner representatives and supporting the operations of our channel program.

Responsibilities

• Create partner-oriented sales and marketing collateral to facilitate channel sales
• Manage the calendar of partner-focused events, campaigns, and special promotions
• Ensure compliance with company policies and partner agreements
• Identify, plan, and uncover opportunities to train sales and engineering representatives within our partner organisations
• Ensure accurate and timely updates on activities and issues in Salesforce
• Identify and implement improvements to streamline channel operations tools and workflows
• Triage requests from internal and external partners and route them to appropriate resources
• Align closely with Channel Sales Teams, Marketing, Product Management and Legal to our strategic initiatives
• Manage Partner Portal access, content and training
• Participate as part of the Channels team to achieve or exceed revenue targets
• Travel to customer meetings (locally and nationally) and rent and/or operate a car on behalf of the company

Requirements

• 2+ years of channel sales support or relevant experience
• Basic project management skills
• Content creation and training skills
• Strong Proficiency in CRM systems (e.g., Salesforce)
• Good technical capabilities, sales skills, and a strong entrepreneurial drive
• Excellent interpersonal skills with the ability to excel in a team oriented atmosphere
• Strong written and verbal communication skills
• Strong computer skills, Google Suite heavily preferred
• Willingness to travel 25% of the time

Benefits

• Medical, Dental & Vision (Inclusive of domestic partnerships)
• Employer Paid Life Insurance & Employee/Spouse/Child Supplemental life
• Voluntary Short/Long Term Disability Insurance
• 401k (Roth/Traditional)
• A generous PTO plan that celebrates your commitment and seniority (including paid Bereavement/Jury Duty, etc)
• Above market annual bonuses

Keeper Security, Inc. is an equal opportunity employer and participant in the U.S. Federal E-Verify program. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Classification:  Non-Exempt