Lead Deal Desk Analyst

Title: Lead Deal Desk Analyst

Location: Bangalore, IND; Mohali, IND; Pune, IND

Job Description:

About Zscaler

Serving thousands of enterprise customers around the world including 40% of Fortune 500 companies, Zscaler (NASDAQ: ZS) was founded in 2007 with a mission to make the cloud a safe place to do business and a more enjoyable experience for enterprise users. As the operator of the world's largest security cloud, Zscaler accelerates digital transformation so enterprises can be more agile, efficient, resilient, and secure. The pioneering, AI-powered Zscaler Zero Trust ExchangeT platform, which is found in our SASE and SSE offerings, protects thousands of enterprise customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.

Named a Best Workplace in Technology by Fortune and others, Zscaler fosters an inclusive and supportive culture that is home to some of the brightest minds in the industry. If you thrive in an environment that is fast-paced and collaborative, and you are passionate about building and innovating for the greater good, come make your next move with Zscaler. 

The Zscaler Sales and Go-to-Market team is a global group of professionals who are passionate about delighting our customers, nurturing trusted partnerships, and sharing their expertise to drive a secure, cloud-enabled digital future and further cement our position as the world leader in cloud security. Sales, Customer Success, Sales Enablement, Solution Architects, Business Development, Transformation, and Technology Partnerships all work together to demonstrate the power and agility of Zscaler cloud transformation to the world.

We're looking for an experienced Lead Deal Desk Analyst to join our GTM Operations team responsible for strong ownership to drive efficient deal processes and ensure compliance across sales operations.This is a role under APJ work shift. Reporting to Senior Manager, Deal Desk APJ, you'll be responsible for:

• Ensuring quotes are accurate (technical and commercial), provide guidance on deal structures, advise on terms and manage non-standard deals to offer creative solutions within business guidelines
• Collaborating with sales teams, Rev Ops and legal to recommend the best approach to quoting/ deal structuring while adhering to policies and guide Sales on deal desk and quote-to-order processes
• Influencing and coaching on less experienced team members in their coverage area, help to motivate, champion, and mitigate and be a SME on Marketplace Offer Creation Process and Portals
• Focusing on deals of simple to high complexity where analysis and/or data is required to resolve complex problems and is skilled in improvising, making decisions, and resolving blockers in ambiguous scenarios
• Identifying opportunities and giving actionable feedback to Deal Desk Leaders for improvement on processes, systems, CPQ tools etc

What We're Looking for (Minimum Qualifications)

• 8+ years of Deal Desk experience in High-Tech/SaaS hyper growth or enterprise company
• Advanced Deal Desk business acumen, Subject Matter Expert (SME)
• Demonstrates knowledge of industry and geographic trends and utilizes in deal strategy and structuring
• Demonstrates Coaching, Mentoring, Leadership
• Understands corporate organizational goals and how our team, individually and collectively, can impact or contribute to achieving those goals

What Will Make You Stand Out (Preferred Qualifications)

• Strategic thinker with a results-driven approach and strong analytical skills
• Proficient in Salesforce, SF CPQ, and Microsoft Office Suite
• Deep understanding of sales processes and methodologies with attention to detail

#LI-Hybrid
#LI-VV3

At Zscaler, we believe in innovation, productivity, and success. We are looking for individuals from all backgrounds and identities to join our team and contribute to our mission to make doing business seamless and secure. We are guided by these principles as we create a representative and impactful team, and a culture where everyone belongs.

Our Benefits program is one of the most important ways we support our employees. Zscaler proudly offers comprehensive and inclusive benefits to meet the diverse needs of our employees and their families throughout their life stages, including:

• Various health plans
• Time off plans for vacation and sick time
• Parental leave options
• Retirement options
• Education reimbursement
• In-office perks, and more!

By applying for this role, you adhere to applicable laws, regulations, and Zscaler policies, including those related to security and privacy standards and guidelines.

Zscaler is committed to providing equal employment opportunities to all individuals. We strive to create a workplace where employees are treated with respect and have the chance to succeed. All qualified applicants will be considered for employment without regard to race, color, religion, sex (including pregnancy or related medical conditions), age, national origin, sexual orientation, gender identity or expression, genetic information, disability status, protected veteran status, or any other characteristic protected by federal, state, or local laws.

See more information by clicking on the Know Your Rights: Workplace Discrimination is Illegal link.

Pay Transparency

Zscaler complies with all applicable federal, state, and local pay transparency rules. For additional information about the federal requirements, click here.

Zscaler is committed to providing reasonable support (called accommodations or adjustments) in our recruiting processes for candidates who are differently abled, have long term conditions, mental health conditions or sincerely held religious beliefs, or who are neurodivergent or require pregnancy-related support.