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Marketplace Onboarding Specialist

Vente-Privee

  • Date Posted:

    1/17/2025 

  • Remote Work Level:

    Hybrid Remote

  • Location:

    Sevilla, Spain

  • Job Type:

    Temporary

  • Career Level:

    Experienced

  • Travel Required:

    No specification

  • Education Level:

    We're sorry, the employer did not include education information for this job.

  • Salary:

    We're sorry, the employer did not include salary information for this job.

  • Categories:

    Marketing

About the Role

Marketplace Onboarding Specialist - (W/M/X) - Fixed Term Contract

Seville

Marketing – Brand Management /

Fixed term /

Hybrid

 

The vente-privee group has consolidated its various European brands, together made up of 6000 employees, under one unified conglomerate: Veepee. This coalescence marks a new chapter in its European history.

 

JOB DESCRIPTION

  •  

    • As a Brand Support Manager, you'll guide sellers through onboarding, integrate their catalogs, and provide training on our platforms. You'll solve technical issues, assist with adding products preparing flash sales, and communicate progress with the sales team. Additionally, you'll stay updated with technical partners and improve documentation and processes.

 TASKS

    • Reporting to the Lead Brand Support France the responsibilities and duties are:  
    • Explain and guide the seller through their onboarding process to our internal platforms / BO: integration of the catalog in our tools, pieces of training on back offices etc.;
    • Find solutions adapted to the seller’s profile from a technical point of view; 
    • Follow up and communicate on the progression of the onboarding with the Veepee sales team;
    • Resolve and assist sellers through technical problems;
    • Help and assist the seller with regards to the technical part of adding new products to our permanent offer/catalogs;Help and assist the seller with regards to the technical part during the preparation of connected flash and campaigns;
    • Closely follow the updates from our technical partners;
    • Write and update documentation that is shareable internally and with the sellers, and proactively improve our processes.

 MUST HAVE skills

    • Experience in technical support;
    • Able to identify and analyze technical issues; 
    • Experience in the marketplace;  
    • Good communication, logic, and organization skills, 
    • Rigorous and proactive profile; 
    • Fluent in French and English. Spanish and/or Italian speakers are nice to have.

 BENEFITS

    • Variable bonus 
    • Flexible Office with up to 2 days smartworking
    • Online language learning platform
    • Connected fridges and inter-company dining.
    • Intensive workday on Friday

 

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