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Multi-Factor Authentication Engineer

TechSur Solutions

  • Date Posted:

    1/17/2025 

  • Remote Work Level:

    100% Remote

  • Location:

    Herndon, VA

  • Job Type:

    Employee

  • Job Schedule:

    Full-Time

  • Career Level:

    Experienced

  • Travel Required:

    No specification

  • Education Level:

    Bachelor's/Undergraduate Degree

  • Salary:

    We're sorry, the employer did not include salary information for this job.

  • Categories:

    IT, Cyber Security

About the Role

MFA Engineer

Herndon, VA, US

Requisition ID: 1168

Job Title: MFA Engineer                                       

Location: Fully Remote

Salary: DOE + full benefits

Clearance:  Active Public Trust (or ability to obtain)

Company Overview

TechSur Solutions is a digital services company whose mission is to enable digital transformation for our customers, improving quality and efficiency. Based in the DC metropolitan area, TechSur specializes in advanced cloud services, modernization for both IT structures and applications, leveraging Agile development, and Data Analytics. Since we were formed in August of 2016, we have supported multiple impactful and exciting government programs.

Job Overview

We are seeking a skilled and motivated MFA (Multi-Factor Authentication) Engineer to join our dynamic IT team. The ideal candidate will have experience in identity and access management (IAM) and experience with implementing and managing multi-factor authentication solutions. The MFA Engineer will play a critical role in enhancing our security posture by ensuring the secure and seamless implementation of MFA across our organization.

Job Responsibilities

  • Working with the technical project team and technical writer to create and validate documentation, user guides, personations, and other communications. 
  • Developing FAQs and troubleshooting documents related to MFA implementation use cases 
  • Identify gaps in the support structure and work with partner organizations to resolve them. 
  • Coordinating 3rd tier support for MFA technologies 
  • Responding to escalated tickets and requests assigned to the MFA Team  
  • Coordinating responses to escalated issues and tickets 

Requirement Skills/Qualifications

  • Experience with Multi-Factor Authentication solutions, including smart cards, hardware tokens, and biometric factors, is preferred 
  • Experience with operating systems such as Windows, macOS, and Linux 
  • Experience with authentication protocols and methods 
  • Experience working with helps desk systems such as ServiceNow and Heat 
  • Familiarity with support structures in large business or Federal agencies 
  • Maintains a positive outlook and meets challenges  
  • Excellent written and oral communication skills 

Education

  • Bachelor’s degree in computer science, information technology, or a related field.
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