Patient Services Coordinator

Graham Healthcare Group - GHG

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  • Date Posted:

    4/25/2025

  • Remote Work Level:

    100% Remote

  • Location:

    Remote, US National icon-usa.png

  • Job Type:

    Employee

  • Job Schedule:

    Full-Time

  • Career Level:

    Entry-Level

  • Travel Required:

    No specification

  • Education Level:

    We're sorry, the employer did not include education information for this job.

  • Salary:

    We're sorry, the employer did not include salary information for this job.

  • Categories:

  • Benefits:

    Unlimited or Flexible PTO, Health Insurance, Dental Insurance, Vision Insurance, Life Insurance, Retirement Savings, Education Assistance, Disability, Career Development

About the Role

Patient Services Coordinator

Remote/Nationwide, USA

time type

Full time

 

Location

Remote/Nationwide, USA

 

Additional Location(s)

 

Employee Type

Employee

 

Working Hours Per Week

40

 

Job Description

Summary

 

The Patient Services Coordinator is responsible for scheduling the home visits for the field staff and assisting with the coordination of patient care. In addition, the patient services coordinator will accumulate admissions/intake information and communicate with CFSS for possible staffing needs and concerns

 

Patient Services Coordinator Responsibilities

 

  • Works within the HCHB workflow structure as directed

  • Compile the daily schedules of clinical staff.

  • With the direction of the, Assistant Clinical Manager assigns POD clinicians to patients.

  • Assists POD personnel in care coordination of patient/client services. Serves as a liaison between the field staff, patients/clients and POD personnel.

  • Communicates with CFSS when order approval is holding scheduling

  • Completes all tasks/workflow on a daily basis, communicates with ACM regarding any workflow unable to be processed prior to end of shift.

  • Process appropriately all visits that have been sent back from clinicians.

  • Weekend rotation as needed

  • Other duties as requested by Management.

 

Patient Services Coordinator Requirements

 

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 

Education and/or Experience

  • Associate’s degree Preferred.

  • At least one (1) year of experience in home health preferred.

  • At least one (1) year of experience in a customer service capacity.

  • Proficient in Microsoft Office suite.

  • Minimum of two years general office experience, with one (1) of those years having been in data entry or word processing functions.

  • Previous Home Health experience preferred

 

Certificates, Licenses, Registrations

 

Must have and maintain in good standing professional license, certificate, or registration, as applicable.

 

Join the Graham Healthcare Group and enjoy the following benefits:

  • Competitive Pay:  With opportunity for advancement 
  • Health and Welfare Benefits:  Various medical, dental, and vision insurance options for you and your family to choose from. 
  • Supplemental Benefits: Company paid life insurance and disability benefits.  Also, pre-tax FSA and HSA plans are offered. 
  • Generous PTO Packages.
  • Retirement:  Save for your future with our company offered 401k plan and pension.
  • Company-Paid Education Programs:  Grow your career by taking advantage of 50% discounts on tuition for selected courses offered by Purdue and Kaplan. 
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