Working Remotely

140 companies answer 6 questions

Working remotely comes with unique day-to-day challenges. From the initial step of implementing remote policy to nurturing company culture while operating remotely, we ask leading remote companies to share how they approach running their distributed teams from an operational level.

How did you implement a remote work policy?

Scribendi

Although certain policies have evolved as the company has grown and our needs have changed, we have always had remote workers and have always known…

Referral Rock

Our remote work policy has evolved organically. As we built our core team and internal processes, our policies have been created based on the work-life…

Sticker Mule

It was completely organic. We noticed that we had more success with remote workers than local talent so we stopped caring about the proximity of…

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Can a remote-friendly company have a healthy culture?

Blossom

Sure! Clearly defining the culture and hiring with that in mind is important. One thing we do that is through pairing sessions but also by…

AirTreks

We have a strong company culture, and we are 100 percent remote. We do this by making sure our company core values are not aspirational, but…

GobySavvy

Absolutely. Culture is something that we are constantly working on. For us, it started with a globally connected workstyle, an independent lifestyle, and pride in…

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How do you nurture your company’s culture in a remote work environment?

Omni Interactions

We schedule engagement activities each quarter that all can participate in. We make sure there are activities that resonate with the types of gig workers…

ThirdPath Institute

(a) At the start of our weekly one-on-one calls, we take a few minutes to talk about something that we are enjoying being involved with…

Answer Connect

We have regular in-person meetups in the different areas where we operate, to give our employees the opportunity to learn and connect with each other.…

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What advice would you give to a team considering to go remote?

Incsub

Working remotely can be isolating, especially for new hires that are used to traditional office settings. Companies should encourage employees to participate in local activities,…

InVisionApp

We succeed at making remote work by being deliberate about our communication process. We have work-related communication tools, like Slack and Google Hangouts, as well…

Scrapinghub

Start small and scale. Keep clear goals and communicate them well. Good remote workers should pick them up and work accordingly. Self-management is a key…

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What challenges have you encountered building a remote team?

WooThemes

In a word, “scale”. As the company grows the challenge of maintaining relationships grows as well. Since success in business is highly dependent on successful…

Melewi

Finding the right addition to the team. We strongly believe in hiring for values and attitude fit, and if needed, training for skills. One of…

Workfrom

We’ve been remote workers before Workfrom. We’re pretty well versed in the challenges that face remote teams. Most challenges revolve around easy yet reliable communication,…

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What are the most effective tools for remote team communication?

Acceleration Partners

Skype, Video Conference, Basecamp/Asana, and of course Email. We also use tools like Tinypulse for soliciting consistent feedback and sending “cheers” to team members.

Parse.ly

Said Andrew Montalenti: “We also have become more efficient about communication than the typical non-distributed team. Because we use so many digital tools for capturing…

Modern Tribe

Communication is key on our teams. We use Slack as a central hub for daily communication, with clear channels to help team members know what…

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What has changed about how your remote team operates?

Help Scout

We appreciate and understand the necessity of open and fluid communication. We always wonder, “How can we better communicate? What’s working and what isn’t?” We’re…

Dell

Technology is constantly changing and improving the way we interact remotely.

Batchbook

We actually started as a fully remote team. So one change was having a “home” office and having some of the staff working together in…

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How does your team address different time zone challenges?

FMTC

We generally work on East Coast time (8am to 5pm) but have early birds on the East Coast and night owls on the West Coast,…

Buffer

We are very conscious of the times that different teammates work and ask them to include it in their Slack profile so that everyone can…

Packlane

We have a very social and collaborative culture, where we talk about what we’re doing and what we’re up to personally. This tends to solidify…

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